Cobalt RaQ TM 3 User Manual
Contents x Entering user email settings and aliases 86Mail Forwarding and Vacation Reply 86Email aliases 86Changing user settings 88Modify setti
Chapter 486To sort the list of site users:1. To sort according to Full Name, click on the blue arrow icon in the heading of the Full Name column. To
Site Management87Email aliasesThe Email Alias feature allows you to create an arbitrary e-mail addresses without creating a user account on the RaQ 3
Chapter 488To enable an email alias:To enable an alias for a site user:1. On the Site Management screen, click Site Settings.2. Click the check box fo
Site Management89Modify email options for a site userTo set up or modify the email options for a site user (to enter a forwarding email address, emai
Chapter 490Mailing list management In the List Management section of the Site Management screen, you can create and manage mailing lists for the virtu
Site Management91Adding a mailing listTo add a mailing list on the RaQ 3:1. On the Site Management screen, click List Management. The Mailing List t
Chapter 492Figure 31 shows the Add Mailing List table in the List Management section. Figure 31 Add Mailing List table Modifying a mailing listTo mo
Site Management93Removing a mailing listTo remove a mailing list:1. On the Site Management screen, click List Management. The Mailing List table app
Chapter 494Changing site settingsTo change the settings for a particular virtual site, click the green wrench icon. For an explanation of the fields o
Site Management95To change settings for a particular site:1. On the Site Management screen, click Site Settings on the left side. The Site Settings t
Contents xi 5 Using Services on a Site 117 Managing Your Personal Profile 117Modify site user 118Email 118Forward email to 119Vacation reply 12
Chapter 496Suspend a virtual site There are two ways to suspend a virtual site on the RaQ 3: a hard suspension and a soft suspension. For more inform
Site Management97FTP settings Only the RaQ 3 Administrator can modify virtual site settings. For Site Administrators who are not the RaQ 3 Administr
Chapter 498To change the FTP settings for your virtual site: 1. On the Site Management screen, click FTP Settings on the left.2. Enter the settings yo
Site Management99At the network level, the first time the browser connects to a server, the browser stores the server’s certificate. This is the encry
Chapter 4100Obtain an externally signed SSL certificate Most users want to create an externally signed SSL certificate. For e-commerce, an externally s
Site Management101To enable SSL on a virtual site: 1. Go to the Server Management screen. 2. Click the green wrench icon next to the virtual site on
Chapter 4102Generate a self-signed certificateOnce the RaQ 3 Administrator has enabled SSL, the user must now create a self-signed certificate. The se
Site Management103Figure 35 shows the blank form for generating an SSL certificate. Figure 35 Blank form for generating an SSL certificate
Chapter 4104Figure 36 shows the processed information of a self-signed SSL certificate. Figure 36 Processed information of a self-signed SSL certifica
Site Management105SSL certificate for the main site If the browser prompts you for your username and password, you have enabled SSL on the main site o
Contents xii A Using the LCD Console 133 Changing network configuration 134Configuring an uninterruptible power supply (UPS) 135Rebooting 137Powe
Chapter 4106Submit the information to an external certification authority To submit the information from the self-signed certificate to an external cert
Site Management107Delete an SSL certificate !Caution: If you delete the SSL certificate, you delete the private key as well. If you delete the privat
Chapter 4108Site UsageThe Site Usage feature allows the Site Administrator to monitor the amount of bandwidth consumed by Web, email and FTP traffic ge
Site Management109To use the Site Usage function: 1. On the Site Management screen, click Site Usage on the left. The Web Usage table appears. • Web
Chapter 4110Manual backup A Site Administrator can manually back up data stored on the RaQ 3.1. On the Site Management screen, click Backup. The File
Site Management111Figure 38 shows the File Backup table for a virtual site. Figure 38 Backup table for a virtual site Scheduled backup A Site Admin
Chapter 41126. Choose a backup method.• FTP Server writes the backup file to an FTP server.• NFS places the backup file on a mountable NFS resource.•
Site Management113Backup file locations For a backup by an FTP Server:• A location of <username>@ftp.server.com puts the backup file in the initi
Chapter 4114RestoreYou must restore data from the same machine on which the data was backed up. Site Administrators can restore files only to their ow
Site Management1153. If you want to restore only some of the files, click Selective Restore.4. Click Restore A Backup File below the File Restore tabl
Contents xiii D Domain Name System 149 Basic DNS 149Enabling the DNS server feature 150Configuring a primary DNS server 150Specifying a reverse
Chapter 4116
117 Chapter 5Using Services on a SiteThis chapter describes the functions that site users can perform on the RaQ 3. As a site user, you can change you
Chapter 5118Figure 40 Modify User table Modify site user You can change your full name and password. To modify your settings:1. On the Personal Pro
Using Services on a Site119Figure 41 shows the Email Settings table for a site user. Figure 41 Email Settings table To set your email options:1. On
Chapter 5120Vacation replyYou can create a vacation-reply message that is automatically sent to each person who sends you email. This feature is usefu
Using Services on a Site121BackupAs a site user, you can back up your files. When you click “Backup My Files”, your Web browser provides a default fil
Chapter 5122RestoreRestore allows you to restore all files and subdirectories in your home directory from a .raq backup file.!Caution: The system resto
Using Services on a Site123Using email on the RaQ 3To use all of the email capabilities on the RaQ 3, the email parameter settings must be correct; s
Chapter 5124Developing Web pagesYou can create complex Web pages using any of the standard HTML editors and the HTML publishing capabilities of many p
Using Services on a Site125Publishing Web pages using FTPAfter creating your Web pages, you can publish them on the RaQ 3 using FTP.Make sure you hav
Contents xiv
Chapter 5126Publishing Web pages with FrontPageIf FrontPage Server Extensions are enabled on a site, a Site Administrator can open the site “root web”
Using Services on a Site127Using telnetWarning to the RaQ Administrator: You can adversely affect the performance of your RaQ 3 if you modify system
Chapter 5128
129 Chapter 6New Features on the RaQ 3The following sections describe the new features available on the RaQ 3. Add-on storage support On a RaQ 3 equi
Chapter 6130Virtual sitesYou can search the list of virtual sites according to the following criteria:• by host name or IP address• whether the host n
New features on the RaQ 3131For more information on Site Usage on the Server Management screen, see “Site Usage” on page 72.The Site Usage feature on
Chapter 6132Suspend a virtual site There are two ways to suspend a virtual site on the RaQ 3: a hard suspension and a soft suspension.A hard suspensi
133 Appendix AUsing the LCD ConsoleDuring startup, the LCD screen on the front panel of the RaQ 3 displays status information about the boot process i
Appendix A134Changing network configurationTo reset the IP address or change the network configuration of the Network 1 interface:1. On the LCD console,
Using the LCD Console135Configuring an uninterruptible power supply (UPS)The are two options for configuring the RaQ 3 for a UPS: as the master or as a
1 Chapter 1 Introduction The Cobalt RaQ TM 3 is a third-generation server appliance that provides a dedicated web-hosting platform and offers new c
Appendix A136First, configure the RaQ 3 that will serve as the master. To configure the RaQ 3 for the UPS: 1. On the LCD console, hold down the butto
Using the LCD Console137To verify that you have configured the UPS correctly: 1. Unplug the UPS unit from the wall socket to simulate a power outage to
Appendix A138Powering down!Caution: To prevent the potential loss of data, it is important to follow the proper power-down procedure before turning
139 Appendix BProduct SpecificationsTechnical data for the RaQ 3HardwareThe RaQ 3 has the following hardware components. • x86-compatible superscalar p
Appendix B140• Email protocol support: Simple Mail Transfer Protocol (SMTP), Internet Message Access Protocol (IMAP4), Post Office Protocol (POP3), Au
Product Specifications141Partner solutions • E-commerce • Database • Backup • Analysis and usage statistics Physical data The RaQ 3 has the followin
Appendix B142Upgrading your RaQ 3 The RaQ 3 unit is a single rack-unit (1RU) enclosure. Before you purchase a component to add to the RaQ 3, ensure
Product Specifications143Adding a memory module or PCI card Be careful not to damage components during the upgrade. 5. Adding a memory module • You ca
Appendix B144Printed circuit board Figure 44 shows the layout of the printed circuit board in the RaQ 3. Figure 44 Layout of the printed circuit boa
145 Appendix CAdvanced InformationSerial console portYou can connect a console terminal to the DB-9 connector on the back panel of the RaQ 3. The term
Chapter 1 2 The RaQ 3 provides a complete solution for virtual site hosting, Web publishing, file transfer, email and third-party applications:• Acces
Appendix C146These utilities can be found in one of the following directories:/sbin/bin/usr/sbin/usr/binFor an expanded set of development tools, visi
Advanced Information147• File transfer protocol (FTP) /etc/proftpd.conf•Web/etc/httpd/conf/*.confDirectory structureThe disk on the RaQ 3 is partition
Appendix C148For example, a file saved as:/home/sites/<sitename>/web/testdir/test.htmlis accessed through the URL:http:/</sitename>/testdir
149 Appendix DDomain Name SystemBasic DNS The Internet uses a distributed naming system called the Domain Naming System (DNS). DNS allows us to refer
Appendix D150Enabling the DNS server featureIMPORTANT: Always click Save Changes to DNS Server after modifying DNS records. If you do not, the change
Domain Name System1517. You can enable Automatic Reverse Lookup Generation for this IP address and host name pair so that IP address/host name pairs c
Appendix D152Specifying a mail server (MX) recordTo specify a mail server (MX) record:1. On the Server Management screen, click Control Panel. The Ser
Domain Name System1534. Enter the host name and domain name for which you want to create an alias (for example, www and yourdomain.com) and enter the
Appendix D154Advanced DNSNetwork Mask Notation ConversionUse Table 4 to convert between dot-quad and bit-count subnet mask and network size notationsT
Domain Name System155IMPORTANT: Always click Save Changes to DNS Server after modifying DNS records. If you do not, the changes will not take effect.
Introduction 3 Front view of the RaQ 3 Figure 1 RaQ 3 front view 1. The Status Indicators signal Ethernet and hard drive activity: Tx/Rx (Tra
Appendix D156Delegating a subnetYou can delegate the name-server authority for a network to a remote DNS server. To delegate the subnet naming author
Domain Name System1575. A zone transfer allows another DNS server to download the complete list of hosts maintained by your DNS server. By default, zo
Appendix D158Name server (NS)The primary name server defaults to the host name of the RaQ 3. You can specify the qualified host name of the secondary D
Domain Name System159Quick Start Guide for Domain Name Service (DNS)This quick start guide assumes that you have already done two things: 1. You have
Appendix D160These records allow anyone on the Internet to type either “mydomain.com” or “www.mydomain.com” in order to access your Web site. To set u
Domain Name System1615. Create an Address (A) Record for mydomain.com.• Select Address (A) Record from the Add... pull-down menu• Leave the Host Name
Appendix D1626. Create an Address (A) Record for “www.mydomain.com”.• Select Address (A) Record again from the Add... pull-down menu.• In the Host Nam
Domain Name System1637. To receive mail for “mydomain.com”, create a Mail Server (MX) Record. An MX record is similar to a A record but points to a n
Appendix D164To edit another domain, select another domain from the Select Domain or Network... pull-down menu. You can select any domain that you ha
Domain Name System165DNS is a distributed database that allows local administration of the segments on the overall database. Data in each segment of t
Chapter 1 4 Rear view of the RaQ 3 Figure 2 RaQ 3 rear view 1. The Security lock hole is used to lock the unit to a secure location.2. The Coo
Appendix D166To determine which primary name server contains your domain name: 1. The local name server (the DNS resolver/browser machine) contacts th
167 Appendix ELicensesTHE BSD COPYRIGHT Copyright ©1991, 1992, 1993, 1994 The Regents of the University of California. All rights reserved.Redistri
Appendix E168GNU GENERAL PUBLIC LICENSEVersion 2, June 1991Copyright (C) 1989, 1991 Free Software Foundation, Inc.59 Temple Place - Suite 330, Boston,
Licenses169These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be
Appendix E1705. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or d
Licenses17110. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the auth
Appendix E172SSL LICENSE Copyright (c) 1998-1999 Ralf S. Engelschall. All rights reserved.Redistribution and use in source and binary forms, with or w
173 Appendix FGlossary10/100 BaseTX An Ethernet connection over twisted-pair cables with a throughput of 10 Mb/s or 100 Mb/s. 10BaseT A 10-Mb/s baseb
Appendix F174Authentication Post Office Protocol (APOP) Authentication POP is a challenge-response authentication scheme built on top of the standard P
Glossary175Dynamic Host Configuration Protocol (DHCP) A protocol that provides a mechanism for allocating IP addresses dynamically so that an address c
Introduction 5 RaQ 3 requirements To use the RaQ 3, you need:• A 10BaseT, 10/100BaseTX or 100BaseTX Transmission Control Protocol/Internet Protoco
Appendix F176IEEE 802.3 IEEE local area network (LAN) protocol that specifies an implementation of the physical layer and the media access control (MAC
Glossary177IP address A 32-bit address assigned to hosts using Transmission Control Protocol/Internet Protocol (TCP/IP). An IP address belongs to on
Appendix F178Name server Programs called name servers constitute the server half of the DNS client-server mechanism. A name server contains informati
Glossary179Secure Sockets Layer (SSL) Secure Sockets Layer is a program layer created by Netscape Communications for managing the security of message
Appendix F180Server A system program that awaits requests from client programs across a network, and services those requests. A server can be dedicat
Glossary181Subnet mask A number that, in conjunction with an IP address, defines the set of IP addresses that are considered “local.” For example, if y
Appendix F182Virtual site Whereas industry uses the term virtual host, Cobalt Networks uses the term virtual site. In Cobalt’s definition, a virtual si
183IndexNumerics10/100BaseTX 5, 173100BaseTX 5, 17310BaseT 5, 173AAccept email for domain 39Active Monitor 77status colors 77Addingemail alias 89maili
Index184recordaddress (A) 159alias (CNAME) 152mail server (MX) 152reverse lookup (PTR) 151Battery iiiBlock email. See Reject email from users/hosts/do
Index185DNSconfiguringprimary DNS server 150secondary DNS server 153server settings 156delegatingsubdomain 155subnet 156description 149domain administ
©1999 Cobalt Networks, Inc. All rights reserved. Part Number: 070-00184-03 Date: 06-2000 Cobalt Networks and Cobalt RaQ are trademarks of Cobalt Net
Chapter 1 6 A RaQ 3 can host multiple Internet or intranet sites, which can provide Web content, email and FTP services. It can be used by three diff
Index186FForwarding email 86, 119Front view 3LCD arrow buttons 3LCD screen 3logo badge 3reset password 3status indicators 3FrontPagepublishing web pag
Index187MMail forwarding 86Mail server (MX) record 152Mailing lists 90adding 91modifying 92removing 93Maintenance 58add-on storage 68backup 58RaQ 3, f
Index188PPartners 15solutions 141PasswordRaQ 3 administratorchanging password 46resetting password 46resetting, RaQ 3 3PCIadding card 142expansion slo
Index189setting up with browser 22network settings 24registration, mail-in card 30registration, online 27service settings 26Setup Wizard 23time settin
Index190Secondary DNS serverconfiguration 153Secondary DNS server address 24Secure POP3virtual site 40Secure sockets layer. See SSLSecurity lock hole
Index191Site useradding 83backup 121changing email options 89changing user settings 88default settings 81directory structurehome page 148email options
Index192TTarget audience, RaQ 3 5Technical data 139Technical Support 13contact information 13developers 15discussion groups 14Knowledge Base 14online
Index193SSLadministration server 105delete certificate 107description 98enable on virtual site 100enter info from external certification authority 106
Index194
Introduction 7 Organization of the user manual The user manual is organized according to the user interface (UI). Chapter 3, “RaQ 3 Server Manageme
Chapter 1 8 Figure 4 Site Management screen
Introduction 9 Figure 5 Personal Profile screen
Chapter 1 10 List of chapters and appendices The manual has the following chapters and appendices.Chapter 1 “Introduction” on page 1 summarizes the R
Introduction11Table 1 Icons used in the manual and UI Icon DescriptionWebServerOnly in the Service Settings table of Control Panel on the Management
Chapter 112ModifyIn the Virtual Sites List on the Server Management screen; used to modify the settings for a virtual site. ModifyIn the Users List on
Introduction13Customer Service and Technical SupportFor Cobalt product information, visit the support section of the Cobalt Web site at http://www.cob
Chapter 114Further information Cobalt also offers other information resources.Discussion Groups Cobalt has made available a number of discussion group
Introduction15Education For those who desire a premium level of technical expertise with Cobalt Networks products, we offer a number of training cour
iii Important Safeguards For your protection, please read all these instructions regarding your Cobalt RaQ 3 and retain for future reference. 1. Read
Chapter 116Support tools featureThe Support Tools feature is a Web page that assists Technical Support in diagnosing problems on a RaQ 3 unit. On the
17 Chapter 2Setting up the RaQ 3This chapter guides you through the process of connecting and configuring the RaQ 3 for your network. A typical setup p
Chapter 218If you plan to use the RaQ 3 on a flat surface, attach the rubber feet to the five indentations in the bottom of the case; see Figure 6. Figu
Setting up the RaQ 319Connecting to the network Connect one end of a Category 5 Ethernet cable to the10/100 Base-T Network 1 connector on the RaQ 3;
Chapter 220Configuring the RaQ 3 for the networkNow that you have made the network and power connections, you can configure the network settings.The RaQ
Setting up the RaQ 321The arrow buttons function as follows:The Left arrow button moves the cursor to the left.The Right arrow button moves the cursor
Chapter 2225. Enter the IP address of the gateway for your network. If your network does not have a gateway, do not enter a number — leave the default
Setting up the RaQ 323If the RaQ 3’s network settings were configured successfully, then the Cobalt welcome screen appears; see Figure 10.Click the Sta
Chapter 224Figure 11 Setup Wizard (part 1 of 2) Entering the network settingsCobalt server name (host name). This is a name you assign to the RaQ 3
Setting up the RaQ 325For informational purposes, this table also displays the IP address of the RaQ 3, the subnet mask of your network, your configure
iv 4. Power Cord! Caution: The power-supply cord is used as the main disconnect device. Ensure that the socket outlet is located or installed near
Chapter 226Entering the service settingsYou turn the RaQ 3 services on or off through the Service Settings table. See Figure 12. The default setting
Setting up the RaQ 327After setup has been completed, the Services page in the Control Panel has a “Parameters” column which enables further configurat
Chapter 228Figure 13 Online registration pageTo register the RaQ 3 online:1. Enter your Full Name. This field must be filled in.2. As an option, you
Setting up the RaQ 329Registering online at a later timeIf you want to register online at a later time:1. Click the Cobalt logo in the top left corner
Chapter 230The default RaQ 3 home page is stored internally under index.html in the Linux directory /home/sites/home/web. This page appears when a us
31 Chapter 3RaQ 3 Server ManagementThis chapter describes the functions that the RaQ 3 Administrator normally performs. The RaQ 3 Administrator acces
Chapter 332Table 2 Levels of user User DescriptionRaQ 3 Admin The RaQ 3 owner with the username “admin” has full control of the RaQ 3 and is a membe
RaQ 3 Server Management33Approaches to RaQ 3 administrationThe RaQ 3 Administrator can decide how many of the server functions he or she wants to mana
Chapter 334Definition of a virtual siteWhereas industry uses the term “virtual host”, Cobalt Networks uses the term “virtual site”.In Cobalt’s definitio
RaQ 3 Server Management35Site management The RaQ 3 is designed to host multiple virtual sites. A virtual site is an individual location on the Inter
v 7. Browsers Both Netscape Navigator® and Microsoft® Internet Explorer have bugs that can cause intermittent, unexplained failures. When using a Web
Chapter 336In the Site Management section, the Virtual Site List displays the virtual sites by host name in ascending order.The Virtual Site List has
RaQ 3 Server Management37You can sort the list of virtual sites according to the following criteria:• by host name, in ascending or descending order•
Chapter 338To sort the list of virtual sites:1. To sort according to Host Name, click on the blue arrow icon in the heading of the Host Name column.
RaQ 3 Server Management39• Accept Email for Domain The RaQ 3 Administrator can configure the user email addresses to both the fully qualified virtual do
Chapter 340• Enable Secure POP3 (APOP) The RaQ 3 administrator can enable the Authentication Post Office Protocol (APOP) for a virtual site. APOP is
RaQ 3 Server Management41To enable the bandwidth management feature: 1. In the Server Management screen, click Site Management on the left.2. Click th
Chapter 342Figure 16 shows the screen for configuring the default settings of a virtual site.Figure 16 Default settings for a virtual site
RaQ 3 Server Management43To edit the default settings for a virtual site:1. On the Server Management screen, click Site Management.2. Click Set Virtua
Chapter 344To add a virtual site: 1. On the Server Management screen, click Site Management.2. Click Add Virtual Site.3. Enter the information for the
RaQ 3 Server Management45Both the Site Administrator and the RaQ 3 Administrator can configure the site user default settings. See “Setting defaults
vi
Chapter 346Changing the RaQ 3 Administrator password To change the password for the RaQ 3 Administrator:1. On the Server Management screen, click Ad
RaQ 3 Server Management475. Click Administrator on the left. The Administrator Settings table appears.6. Enter the password twice to ensure that you
Chapter 348To manage the settings for the RaQ 3 services:1. On the Server Management screen, click Control Panel on the left. The Service Settings ta
RaQ 3 Server Management49For the RaQ 3 to receive email, the network or system administrator must enter a mail server host name in your organization’s
Chapter 350 To configure the email parameters:1. In the Service Settings table, click the Parameters link next to Email Server. The Email Parameters t
RaQ 3 Server Management51Email relayingSimple Mail Transfer Protocol (SMTP) service is different from Post Office Protocol (POP), telnet and file transf
Chapter 352How to enable email relayingTo enable email relaying, add the IP addresses (or domain names, or both) of the machines which use your RaQ 3
RaQ 3 Server Management53The RaQ 3 Administrator can can enable or disable the FTP server.1. On the Server Management screen, click Control Panel. Th
Chapter 3544. Enter the SNMP communities that can have read-only and read-and-write access to this SNMP agent. The default read-access community is “
RaQ 3 Server Management55To enable or disable the Arkeia client-side backup software:1. On the Server Management screen, click Control Panel. The Ser
vii Contents Important Safeguards iii 1 Introduction 1 General 2Front view of the RaQ 3 3Rear view of the RaQ 3 4RaQ 3 requirements 5Target a
Chapter 356Network The network settings make the RaQ 3 visible to other computers. If you change the IP address, the RaQ 3 reboots. IMPORTANT: Coo
RaQ 3 Server Management57Figure 20 shows the Settings tables of the Network section. Figure 20 Settings tables in the Network section
Chapter 358TimeThe RaQ 3 Administrator can configure the correct time and date and the time zone for the RaQ 3.1. On the Server Management screen, clic
RaQ 3 Server Management59!Caution: You can use Microsoft Internet Explorer 3.0 to back up a Cobalt server but not to restore a backup file. Upgrade
Chapter 360To manually back up data stored on the RaQ 3:1. On the Maintenance screen, click Backup at the top.2. In “Data to Backup,” select the type
RaQ 3 Server Management61Scheduled backupThis feature allows administrators to schedule regular automatic backups. Figure 22 shows the Scheduled File
Chapter 362To schedule regular, automatic backups:1. On the Maintenance screen, click Backup at the top.2. Click Scheduled Backup.3. In “Data to Backu
RaQ 3 Server Management63For a backup by Anonymous FTP:• For an anonymous FTP connection, the file must be put in a directory where anonymous FTP users
Chapter 364!Caution: You can use Microsoft Internet Explorer 3.0 to back up a Cobalt server but not to restore a backup file. Upgrade to a later ver
RaQ 3 Server Management65To restore a backup file:1. On the Maintenance screen, click Restore at the top. The File Restore table appears.2. The RaQ 3
Contents viii Phase 2: Setting up with the Web browser 22Configuring the RaQ 3 with the Setup Wizard 23Entering the network settings 24Entering th
Chapter 366Install software You can add new software to the RaQ 3 from the browser. You can install new software obtained either from the Cobalt Netw
RaQ 3 Server Management67To install software remotely:1. On the Server Management screen, click Maintenance on the left.2. Click Install Software at t
Chapter 368Add-on storage supportOn a RaQ 3 equipped with a SCSI connector (RaQ 3i configuration only), the Cobalt UI allows disk devices on the SCSI b
RaQ 3 Server Management69To add a storage device to the RaQ 3:1. On the Server Management screen, click Maintenance on the left.2. Click Storage at th
Chapter 370To disable an attached storage device:1. On the Server Management screen, click Maintenance on the left.2. Click Storage at the top.3. Clic
RaQ 3 Server Management71Support toolsThe Support Tools feature is a Web page that assists Technical Support in diagnosing problems on a RaQ 3 unit. O
Chapter 3724. Click Save Changes.This creates the diagnostic dump of your configuration files. A file window appears and prompts you to enter a location
RaQ 3 Server Management73Figure 26 shows the a sample of a Total Usage summary report. Figure 26 Sample of a Total Usage summary report
Chapter 374To use the Site Usage function: 1. On the Server Management screen, click Site Usage on the left. The Total Usage bar graph appears. 2. B
RaQ 3 Server Management75To view the status of the various system components and services: 1. On the Server Management screen, click System Status on
Contents ix Maintenance 58Backup 58Manual backup 59Scheduled backup 61Backup file locations 62Restore 63Install software 66Third-party softwar
Chapter 376ServicesThe Service Status section allows you to monitor Web, email, FTP, telnet, DNS and SNMP services. It follows the same LED convention
RaQ 3 Server Management77Active MonitorThe RaQ 3 uses Active Monitor software. Active Monitor is a Cobalt Networks utility that runs on a RaQ 3 and u
Chapter 378
79 Chapter 4Site ManagementThere are three types of users on the RaQ 3: the RaQ 3 Administrator, Site Administrators and site users. This chapter desc
Chapter 480The User List has five columns which display information about the each site user, and allow the RaQ 3 Administrator or Site Administrator t
Site Management81User management The User Management section on the Site Management screen allows you to perform administrative functions related to
Chapter 482To edit the default settings for a site user:1. On the Site Management screen, click Set User Defaults.2. Enter the information for the sit
Site Management83Adding a site userYou can add or remove users for a virtual site, and assign a Site Administrator for the site.!Caution: On the Si
Chapter 484To add a site user or Site Administrator:1. On the Site Management screen, click Add User.2. Enter the information for the site user.Enter
Site Management85You can sort the list of site users according to the following criteria:• by full name, in ascending or descending order• by user na
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